Help is Here
Need help searching for a title, gathering information, downloading digital media, or placing a hold? We are ready to help!
- Live Chat - Chat with a Librarian for instant help. Service is available during business hours.
- Submit a Form - Please fill out our online reference question form for more complex research inquiries or when chat is unavailable.
- Tech Help - Troubles logging in to Libby, Hoopla? Need help navigating databases and other library resources? Our Tech Team can help.
- Circulation - Need to renew checked-out items, update or replace your card, get a card? Our Circulation staff is ready to help.
Central – 313.343.2074 ext. 1299
Ewald – 313.821.8830 ext. 3299
Woods – 313.343.2072 ext. 2299 - Suggest a Purchase - The Grosse Pointe Public Library welcomes suggestions for new items to add to our collection.
Having a problem with downloadable media?
Please tell us:
- Title of item(s)
- Your Library card number
- What happened and any error messages
- Computer operating system and version - for example: Mac OS X, Windows 7, etc.
- What you are using – for example iPhone, Kindle, Nook, etc.
- Have you downloaded books or media from the Library before?
Does the library offer homework help?
The Reference Librarians at all three branches are happy to assist students with finding the resources they need to complete their homework. Although the Library staff does not provide tutoring services, both the Woods and Ewald Branches have several study rooms where independent tutors and students may work together. These study rooms are available on a first-come, first-served basis.
The Library also offers free online tutoring and homework help resources for children and teens, through BrainFuse. This service may be accessed from any of our public computers and from home.
